One thing that came up recently in the office was the discussion around AI and its possible uses for everyday life. Amazon’s recent release of their “Just Walk Out” AI stores performance and subsequent cancelling of the pick up and go experience brings to mind the question – “What can AI actually do?”

Machine learning and continual development of AI could bring better efficiency, diagnostic tools and research results within the industry. With the implementation of AI in clinics, we could see reduced workload of admin tasks, freeing up of nurse & support staff for more time to focus on patient care and customer service, as well as AI assisting vets to achieve improved patient health outcomes.

How could using AI in your clinic help with diagnosing medical cases?
Utilizing an AI’s ability to analyse vast amounts of data (e.g., patients medical history, available genetic data, known treatment responses etc..) it could help reduce the chance of an adverse reaction and assist Veterinarians with making informed decisions to achieve the most effective treatment/patient care solutions and diagnosis.

There has also been advancements with AI systems being able to assist with interpreting and analysis of medical imaging, CSIRO published a good article on the human medicine side recently.

What about the creative side of things, like advert writing or graphics for media use?
Most will have heard of or experienced by now, ChatGPT, and its ability to punch out cover letters, resumes and assignments. There is AI out there that is specifically being designed and developed for Ad Copy, Image and Video creation too. These could be a great tool for those clinics low on free time to get a written draft organised to edit for a more personalised advertisement, update & create social media banners or even generate images and organise a template for patient information handouts/printouts.

A Kookaburra tip – always check the work generated by AI, especially the free versions of AI. They might seem like a good tool but they are free for a reason. We have come across adverts with missing or completely irrelevant information for the clinic (e.g., info for different suburbs, blank sections or <insert name here> fields).

The tools being developed may still have a bit of a way to go, but the AI field is making steady progress with improvements and ironing out of bugs. Have you noticed improvements in AI-powered chatbots handling basic online inquiries lately?

From scheduling appointments and providing basic information for pet owners to analysing patient data and providing detailed suggested treatment plans, how far would you look at integrating AI in your clinic? Do you think we will see automated AI assistant surgery machines in the future? I think it’s fair to say we won’t see ChatGPT perform surgery tasks, but maybe an AI will eventually come along that could.

To sum it up, in the Veterinary industry, there are many applications and instances where AI could be used to enhance, streamline or even automate completely within clinics. Just how much we want handled by AI and how long it will take to get the AI functionality required is the question.

Interested in trying out some current AI models or seeing what is out there? Check out below!

OpenAI – ChatGPT (Test version) – https://chat.openai.com/

OpenAI – Sora (Text to Video) – https://openai.com/sora, YouTube example https://www.youtube.com/watch?v=HK6y8DAPN_0

Microsoft Copilot – https://copilot.microsoft.com/

Adobe Firefly (Image AI) – https://www.adobe.com/au/products/firefly.html

Google Gemini – https://gemini.google.com/  / https://ai.google/

If you’re interested in what other AI are being developed you can check out this community – https://huggingface.co/, there is a free chat version as well (limited to 2 prompts as a guest) – https://huggingface.co/chat/

Author:

John Maude
Kookaburra Veterinary Employment

This information includes the views and opinions of Kookaburra Veterinary Employment and is of a general nature only. Factual information is believed to be correct at the time of writing, however, should not be relied upon and any person should confirm details with the relevant authorities and through their own research prior to acting on any of the suggestions in this article.

Thank you to all the vets who participated in this year’s Salary Survey. There was a total of 285 respondents, which was disappointing compared to 595 respondents in 2019. We’ve been unable to use some of the information, in particular, location related, as there was insufficient data for a representative sample.

Minimum pay rates and conditions are set in the Animal Care and Veterinary Services Award 2020, which you can find using Google, or at https://awardviewer.fwo.gov.au/award/show/ma000118

You can download a printable pdf version of this report here Kookaburra Salary Survey 2022

Methodology

The pool of vets was contacted by direct emailing the main clinic email for all the clinics in Australia in the Kookaburra database & the vets currently registered as job seekers with Kookaburra (2.000 total), and by including advertising banners with a direct link to the survey on the Australian pages of the websites www.kookaburravets.com and www.vetsuppliersdirectory.com.au , and on all the correspondence sent out from Kookaburra during the survey period. We also asked the HR departments of the major Australian corporates to assist by distributing the link to the survey to their veterinary associates, however, in contrast to previous years where they have been happy to help, none agreed to participate this year. In addition, it was posted on Facebook on one of the Australian Veterinarian network closed group pages, on the Kookaburra Facebook pages, and on Linkedin. We’d like to thank The Lincoln Institute, who distributed the link to the survey to their members.

The survey was open from June 12^th to November 7^th 2022. It was hosted on Survey Monkey and analysis of results was carried out in Survey Monkey and using Microsoft Excel Office 365. The survey was anonymous, and no IP data was collected. There was a total of 34 questions.

For a Key to the box and whisker plots used, and a summary list of charts, please see the Key

Summary

Summary and links to Charts and Diagrams

1. Key to Box and Whiskers Plot
2. Hourly Pay Rates vs Years’ Experience
3. Hourly Pay Rates vs self-assessed experience level
4. Hourly Pay Rates for different General Practice Types (Small Animal vs Mixed vs Equine) for numbers of years since graduation
5. Hourly Pay Rates – comparing all Practice Types
6. Annualised pay rate for all full time, part time, and casual respondents
7. Actual annual pay rate for all full time, part time, and casual respondents using their actual hours worked per week
8. Paid Hours worked per week – comparing full time, part time, and casual
9. Paid Hours worked compared to Unpaid hours
10. Owners/Partners compared to Associates pay rate
11. Further Qualifications – effect on pay rate
12. Further Qualifications – proportions of respondents with additional qualifications
13. Locums – hourly pay vs experience
14. Locums – casuals vs. locums/short term
15. Locums – comparison of corporate & non-corporate pay rates
16. Happiness
17. 5 year Plans
18. Happiness and owner/partner vs. associate status
19. Happiness and corporate vs. non-corporate jobs
20. Satisfaction with pay rates
21. Preferred pay rate increase
22. Discussion
23. 2019 / 2022 comparison of job classifcations
24. 2019 / 2022 comparison of pay rates

Vets working as Casuals, Part-time, or Full-time

There were a total of 239 responses in this section – some vets gave data for more than one job, and each job was included as a separate data set.

Respondents were asked to self-assess their experience level for the job they were currently answering questions for, on a sliding scale from 1 (Basic Competency) through 5 (Confident and Competent) to 10 (Highly Skilled)

Locums

For data on Locums, we combined the data for jobs classified as Casual with those who answered ‘yes’ to the question “Are you currently working as a locum / doing short term contracts (under 6 months in length)”. There was a total of 51 respondents in these 2 categories.

Happiness and Future Plans

We asked “What do you think you should be paid for this job?” and the choices were “I don’t know”, “My current rate is fair” , or “My preferred hourly rate would be ….” – and the respondent could then nominate an amount (no-one nominated less than they were currently being paid!!)

Discussion

The amount of data collected in this survey was small, therefore it’s hard to discuss the results in a meaningful way. Kookaburra collected the data in order to make it available to vets and their practices in Australia. At Kookaburra, we are interested in the differences between this survey (2022) and our previous one, before COVID, in 2019.

Are more vets moving to working part time and casual?

Have pay rates gone up?

Pay rates have increased by above 30% for locums and casuals, and around 30% for part time and full time vets, between 2019 (pre-COVID) and 2022 (3 years).

© Copyright Kookaburra Veterinary Employment

29th November 2022