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AI in the Vet Clinic

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Image generated by AI – Adobe Firefly

One thing that came up recently in the office was the discussion around AI and its possible uses for everyday life. Amazon’s recent release of their “Just Walk Out” AI stores performance and subsequent cancelling of the pick up and go experience brings to mind the question – “What can AI actually do?”

Machine learning and continual development of AI could bring better efficiency, diagnostic tools and research results within the industry. With the implementation of AI in clinics, we could see reduced workload of admin tasks, freeing up of nurse & support staff for more time to focus on patient care and customer service, as well as AI assisting vets to achieve improved patient health outcomes.

How could using AI in your clinic help with diagnosing medical cases?
Utilizing an AI’s ability to analyse vast amounts of data (e.g., patients medical history, available genetic data, known treatment responses etc..) it could help reduce the chance of an adverse reaction and assist Veterinarians with making informed decisions to achieve the most effective treatment/patient care solutions and diagnosis.

There has also been advancements with AI systems being able to assist with interpreting and analysis of medical imaging, CSIRO published a good article on the human medicine side recently.

What about the creative side of things, like advert writing or graphics for media use?
Most will have heard of or experienced by now, ChatGPT, and its ability to punch out cover letters, resumes and assignments. There is AI out there that is specifically being designed and developed for Ad Copy, Image and Video creation too. These could be a great tool for those clinics low on free time to get a written draft organised to edit for a more personalised advertisement, update & create social media banners or even generate images and organise a template for patient information handouts/printouts.

A Kookaburra tip – always check the work generated by AI, especially the free versions of AI. They might seem like a good tool but they are free for a reason. We have come across adverts with missing or completely irrelevant information for the clinic (e.g., info for different suburbs, blank sections or <insert name here> fields).

The tools being developed may still have a bit of a way to go, but the AI field is making steady progress with improvements and ironing out of bugs. Have you noticed improvements in AI-powered chatbots handling basic online inquiries lately?

From scheduling appointments and providing basic information for pet owners to analysing patient data and providing detailed suggested treatment plans, how far would you look at integrating AI in your clinic? Do you think we will see automated AI assistant surgery machines in the future? I think it’s fair to say we won’t see ChatGPT perform surgery tasks, but maybe an AI will eventually come along that could.

To sum it up, in the Veterinary industry, there are many applications and instances where AI could be used to enhance, streamline or even automate completely within clinics. Just how much we want handled by AI and how long it will take to get the AI functionality required is the question.

Interested in trying out some current AI models or seeing what is out there? Check out below!

OpenAI – ChatGPT (Test version) – https://chat.openai.com/

OpenAI – Sora (Text to Video) – https://openai.com/sora, YouTube example https://www.youtube.com/watch?v=HK6y8DAPN_0

Microsoft Copilot – https://copilot.microsoft.com/

Adobe Firefly (Image AI) – https://www.adobe.com/au/products/firefly.html

Google Gemini – https://gemini.google.com/  / https://ai.google/

If you’re interested in what other AI are being developed you can check out this community – https://huggingface.co/, there is a free chat version as well (limited to 2 prompts as a guest) – https://huggingface.co/chat/

Author:

John Maude
Kookaburra Veterinary Employment

This information includes the views and opinions of Kookaburra Veterinary Employment and is of a general nature only. Factual information is believed to be correct at the time of writing, however, should not be relied upon and any person should confirm details with the relevant authorities and through their own research prior to acting on any of the suggestions in this article.

15/04/2024 |

Working Holiday Visa Changes

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image showing UK and Australia mapsThere’s good news for Australian vets and vet nurses seeking to work in the UK, and vice-versa, with the Australia-United Kingdom Free Trade Agreement (A-UKFTA). 

For UK passport holders who apply for Australia’s Working Holiday visa, the new arrangements will see an increase in the eligible age range and removal of specified work requirements.

  • Since 1 July 2023, UK passport holders have been able to apply for a Working Holiday visa between the ages of 18 and 35 years. This is a five year increase from the current maximum age of 30 years inclusive. 
  • From 1 July 2024, UK passport holders will be eligible to be granted Working Holiday visas up to a total of three years without having to meet any specified work requirements. (such as work in a rural or regional area )
  • There is currently an exemption to the six-month work limitation per employer  – From 1 January 2024, you can work for the same employer in Australia for more than 6 months without asking permission if you work in different locations for the same employer, as long as work in any one location does not exceed 6 months. In addition, if you submit a request for permission to work longer than 6 months for the same employer, Home Affairs may give you permission if you 
    • have applied for a visa allowing ongoing full time work and are awaiting the outcome of your application, or
    • undertake work that is critical to your employer, and have attached a supporting letter from your employer to your request.

Similarly, for Australian passport holders who apply for the UK’s Youth Mobility Scheme (YMS), the new arrangements will also see an increase in the eligible age range and the ability to stay in the UK for up to three years.

  • From 31 January 2024 Australian passport holders will now:
    • be able to apply for a YMS visa between the ages of 18 and 35 years. This is a five year increase from the current maximum age of 30 years inclusive; and
    • extend their YMS visa for a third year if they choose. This also applies to New Zealand passport holders.

Author:

Wendy Nathan
Kookaburra Veterinary Employment

This information includes the views and opinions of Kookaburra Veterinary Employment and is of a general nature only. Factual information is believed to be correct at the time of writing, however, should not be relied upon and any person should confirm details with the relevant authorities and through their own research prior to acting on any of the suggestions in this article.

24/01/2024 |

RADINCON – Diagnostic imaging solutions for small animal clinics

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Get the best quality images and the best support with these solutions from Radincon.

X-Ray: RAD-X DR CX4A 203C

This is the ideal small animal system designed for in clinic use. Quick, simple and reliable, it comes packaged as a fully integrated RAD-X CXDI (NE) Workstation for DR image acquisition, post processing and raw data storage. The images are captured and displayed within seconds.  It will integrate to existing x-ray units and tables.

Features:

  • Dell Optiplex 7000 All In One PC – provides an acquisition and review workstation. 24” Full HD Resolution Display. 3-year Next Business Day Onsite Dell Pro-Support.
  • RAD-X Canon CXDI NE Image Acquisition Software
  • Unique RAD-X multi-frequency image processing algorithms – Creates the images seen in textbooks
  • Wireless X-Ray synchronization – Auto Trigger data detection – No cables required
  • DICOM 3.0 connectivity – can send to any DICOM destination
  • Grid Suppression software cleans up any grid line artifacts

The CXDI 703C DR Panel is one of Canon’s wireless detectors. At just 2.9 kgs the lightweight detector is the same size as standard ISO 4090 film cassettes. High resolution images are a result of a pixel pitch of just 140 microns. In addition to realizing a higher resolution as compared with previous Canon Digital Radiography Systems, the CXDI 703C Wireless is also more sensitive, reducing x-ray exposure required.

Warranties, training and support

  • On-site installation and training for your team
  • Hard copy manual provided, soft copy manuals on the system
  • Soft copy, updatable manual installed on system for futureproofing
  • One-year warranty. Australian built system. All components supported and repaired here in Australia.
  • Dell PC comes with 3-year Next Business Day Onsite Dell Pro-Support.
  • 24-7-365 support from Radincon’s Australian team

For more information or to explore our full range;

Visit the Radincon website: https://radincon.com.au

Call the Radincon team: tel:1300721734

Email the Radincon team: radsales@radincon.com.au

Recommended addition:

RocketPACS DICOM Viewing and Storage

RocketPACS is your completely secured cloud-based solution for storing, viewing, sharing and managing your DICOM exams.

  • 100% cloud-based – runs on any workstations or wireless devices including PCs, Android, iPads and iPhones
  • Intuitive – easy-to-use browser-based image viewer features intuitive touch-screen gestures such as pinch-to-zoom, drag-to-pan, and swipe-to-advance. Communicate confidently and easily during client consultations
  • Simple – the RocketPACS viewer is powered by easy-to-use layout controls for image magnification, brightness and contrast controls, measurement tools and side-by-side comparison of prior exams
  • Fast – behind this simple and intuitive viewer is a powerful PACS engine that provides fast image streaming, queries, and downloads
  • Customisable to your workflows – a fully programmable DICOM router gives you complete control over radiology and clinical workflows in your clinic

For more information or to explore our full range

Visit the Radincon website: https://radincon.com.au

Call the Radincon team: tel:1300721734

Email the Radincon team: radsales@radincon.com.au

Ultrasound: GE Versana Active

Get the imaging capability of a console in a hand-carried, lightweight package so you can diagnose patients on premises or remotely as required.

This high quality yet affordable ultrasound system delivers the imaging capability of a console in a hand-carried, lightweight package that enables you to actively take your system to your patients, on premises or remote facilities. The unit has Colour, Power & PW Doppler as standard. Windows 10 with a SDD, USB ports & HDMI Output, new Whizz real-time automation, Voice Comments recorder.

Features:

  • Colour Doppler
  • Coded Harmonic Imaging – Enables high resolution even at deep penetration.
  • Real-time Speckle Reduction Imaging (SRI-HD) reduces noise and enhances true tissue detail
  • CrossXBeam™ enhances your ability to visualise tissue interfaces and differentiate borders
  • Raw data processing
  • Whizz Real-time Optimization – constantly optimises image quality as you scan
  • On-board patient data management
  • Built in carrying handle
  • Dedicated and customisable presets – My Page Feature
  • 6” LCD with wide viewing angle

Warranties, training and support:

  1. On-site attendance by GE applications specialist to configure the system for your needs
  2. One-year on-site warranty
  3. Remote access available for GE service technicians to diagnose issues and fix where possible
  4. 24-7-365 support from Radincon’s Australian team

For more information or to explore our full range;

Visit the Radincon website: https://radincon.com.au

Call the Radincon team: tel:1300721734

Email the Radincon team: radsales@radincon.com.au

11/01/2024 |

VetTech – Servicing Australian Vets for over 25 years

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VetTech Australia LogoVetTech Australia is a 100% Australian owned veterinary equipment company, carrying a wide range of quality, trusted products that complement the everyday veterinarian.

VetTech Australia is the newest Veterinary distributor of Mindray Ultrasounds. Mindray ultrasound imaging solutions, including both cart-based and portable systems, are designed to enhance veterinarians’ confidence in diagnosis with excellent image quality, dedicated veterinary parameters, and user-friendly workflow. With deep insights into our customers, we bring significant benefits to veterinarians by offering visualized animal care.

The brands we distribute are considered market leaders in innovative products and include Mindray, MILA, Flexicare, Rita Leibinger, Suburban Surgical, W&H and Welch Allyn, just to name a few.

VetTech Australia has a strong focus on the servicing of anaesthetic machines, vaporisers, autoclaves, and routine equipment maintenance offering both onsite testing and a fully functioning repair section. VetTech also has a dedicated clean room for servicing vaporisers such as TEC-3, 4 and 5, and other brands such as Blease and Penlon.

We are also able to service and repair the following:

  • Patient monitors
  • Scavenge systems
  • Patient warmers
  • Infusion pumps
  • Syringe drivers
  • Oxygen Concentrators
  • Surgical tables
  • Dopplers
  • Surgery lights

Our service team consist of factory trained biomedical technicians with over 25 years of hands-on experience in the veterinary industry. We have the knowledge and tools to undertake any service task with ease. All products sold by VetTech are serviced in house which allows for minimal downtime for the clinic.

Do you need help with fitting out your new clinic or re-modelling your old clinic? We can help you with this. The team can complete full clinic setups, medical gas installations, liaising directly with the clinics’ selected builders and tradespeople to give you a final build that is both professional and ergonomic.

VetTech is also considered one of the market leaders for veterinary specific operating theatre lights – please contact us first before you purchase your next light or if you need to upgrade to the latest LED technology.

Quality customer service is at the forefront of our business model – we make it easy for vets and their nurses to be able to phone and order equipment and consumable items, ensuring quick delivery and quality products. We are also known to source those hard-to-get items or direct customers in the right direction to help them reach their request.

Our company aim is to supply quality items at a reasonable price. We manufacture our own in-house designed anaesthetic machines that meets the needs of the Australian veterinarian and is guaranteed with a 6-year warranty.

Our new product catalogue allows your clinic to make the switch to VetTech Australia with ease. If you haven’t received your copy in the mail, call our friendly customer service team to have a hard copy delivered or emailed.

We look forward to welcoming you and your clinic to the VetTech Australia family.

Contact VetTech Australia

Email us – customerservice@vtaus.com.au

Phone us – 1300 339 139

07/11/2023 |

What are you losing if you don’t put a Pay Rate in your job ads?

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I recently did a very quick survey on social media in a veterinary group, to ask whether people find it frustrating when a pay rate or salary range is not given in a job ad – 100% of respondents said yes, they did find it frustrating.

Other job advertising companies have done large scale surveys, and found that salary is one of the top three drivers of attraction to a role, along with work-life balance and career development, across all industries. In fact, there’s a 36.9% increase in job applications when salary is shown on a job ad.  73% of candidates find it frustrating when salary isn’t included in a job ad and many candidates wouldn’t even consider applying for a job if the salary isn’t advertised.

You may have thought that making applicants apply for a job without knowing the remuneration might give you a bigger pool of applicants – however, besides that impression not being supported by surveys, it wastes time on both sides when someone who has got through interviews and been offered the vacancy then turns the job down.

Pay can be expressed as an hourly rate, or an annual rate, and it’s important to include detail in a job ad about the basis on which someone will be paid. Listing a Salary in your advert does NOT mean saying “salary above Award”, or “negotiable depending on experience”. It is understandable that some veterinary employers may prefer to advertise a range so they can assess through the recruitment process what salary best fits the candidate’s skill level, particularly with the current shortage of qualified veterinary staff. Regular evaluation of a new employee is a good way to adjust pay rate to closely match their skills, if necessary, and  produce a good outcome for both employer and employee.

Why is there such a reluctance to list salaries or salary bands in veterinary job ads? Is a pay rate in general practice so totally dependent on the skill set of the vet that it’s impossible to estimate? Why is there no pay grading on the work that the applicant will be expected to do? And the situation is even worse for vet nurse and vet techs – 99.99% of job ads don’t even mention salary.

Start mentioning the pay rate, and you may be surprised at the interest in your next vacancy.

Author:

Wendy Nathan
Kookaburra Veterinary Employment

This information includes the views and opinions of Kookaburra Veterinary Employment and is of a general nature only. Factual information is believed to be correct at the time of writing, however, should not be relied upon and any person should confirm details with the relevant authorities and through their own research prior to acting on any of the suggestions in this article.

09/10/2023 |
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