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Vet Nurse triage service for Veterinary Practices

Delivering a professional after hours (or anytime) service to your pet owners just got easier. Divert your calls to the vet nurse triage service trusted by practices across Australia and New Zealand.

Why VetCheck 24/7 is the one to choose?

With VetCheck 24/7 you have a professional team of over 60 qualified and experienced vet nurses ready to take calls on your behalf, day or night. They have experience in all species including large and farm animals, wildlife, exotics and small companion animals.

They will triage your clients needs and resolve the issue themselves if possible. If the advice of a vet is required, they will book a Medechat video consultation with one of our qualified and experienced VetCheck veterinary professionals. If it is a true emergency, they will contact your on-call vet or refer your client to your preferred emergency clinic.

We can even take payment on your behalf before your on-call vet attends so they don’t have the stress of discussing payment with an emotional pet owner. It also ensures that you get paid.

Your pet owners will benefit from being able to access free advice after hours from our vet nurses and will only incur a cost if vet advice is actually needed.

How does it work?

Diverting your calls to VetCheck 24/7 means that your clients are always calling your practice.

We have found that on average 70% of calls can be dealt with immediately by our vet nurses reassuring pet owners until they can be seen at your clinic the next day

10% of the time we find a Medechat tele-health consult with one of our team is appropriate (so your on-call vet can rest!). In these instances we charge the pet owner directly. If desired, these can be by your own vets (at whatever fee you’d like to charge your client).

20% of the time it is a genuine emergency where we take custom instruction from your clinic as to how best to get the pet seen.

If instructed to contact your on-call vet, it will always be the nurse calling, not the pet owner, along with the triage information gathered. Where your vets are stuck in surgery or out on call (calving etc) all our nurses will be aware so we can assist in resource management as well.

We can also charge call out fees on your behalf before your on-call vet attends. This could be all the time or just new clients or if instructed by the vet on call.

In all instances an email is sent through with a call log detailing who called, their contact details, reason for the call, recommendations and outcomes so you can follow up with your client the following day and continue with their pets care. With the vet consults there are full HEAP/SOAP notes available immediately after the consultation has ended.

Every month, you will be sent a summary so you can see how many calls the team have taken for you and what the results of the calls were.

Call 1300 361 469 or go to www.vetcheck247.com.au

The Centre for Veterinary Education (CVE) at the University of Sydney offers you our Distance Education CPD to help you stay connected, organised, and focused on your veterinary professional development!

Why Enrol in CVE Distance Education?

• Flexible Learning: Study at your own pace, from anywhere, with online resources and support.
• Expert Guidance: Learn from leading veterinary specialists who offer practical, real-world advice.
• Comprehensive Course Material: Access in-depth content tailored to veterinary professionals looking to enhance their skills.
• Peer Networking: Connect with other veterinary professionals through online forums and discussions. Complimented by optional in person workshops in most courses.
• Career Advancement: Gain knowledge and practical skills that will help you stay competitive in the veterinary field.

2025 Distance Education Courses

Choose from a wide range of specialties designed to enhance your skills:

• Surgery
• Diagnostic Imaging
• Feline Medicine
• Ophthalmology
• Internal Medicine
• Behavioural Medicine
• Emergency Medicine

Browse the full list of courses in CVE Distance Education Program

Your clinic and your patients deserve the best when it comes to diagnosis and care.

For imaging, that doesn’t just mean great equipment. It means the right equipment for your specific needs, plus support and training to get the most out of your investment.

That’s the philosophy behind Radincon’s commitment to all our customers:

Quality Product – Reliable Service – Honest Advice.

Quality Product.

RAD X DR Systems

RAD-X DR X1A Rover Soft Case

Fully portable system, for DR acquisition, post processing and raw data storage.
Textbook quality images displayed within seconds. Choose from laptop or tablet options. Add the right choice of Canon DR panels.
Use it in the clinic or take it with you for equine and large animal visits.

RAD-X DR CX-4A In Clinic System

Fully integrated workstation for DR acquisition, post processing and raw data storage.
Desktop or wall mount option.
Integrates with existing x-ray units and tables.
Add the right choice of Canon DR panels.
Ideal for small animal clinics

RAD-X DR CX-3A Mobile System

Mount this system on a trolley with UPS and you can move easily from a radiology room to the operating theatre for intraoperative imaging as required.

Full clinical review self-calibrating Dicom monitor.
Get the same textbook quality images you get from all Radincon x-ray equipment, the same rapid image-processing time and with the right choice of Canon DR panels for the work you do.

Canon High Resolution Panels

Intelligently engineered, high quality flat panels for small animal, mixed, equine practices and zoos.
New and refurbished options at different weights and sizes, but all giving quality x-ray results.
Your choice of panels to match your patient profile and your practice workflow.

GE Ultrasound Systems

GE LOGIQ e R9 Laptop System

Newly released, the GE Logiq e R9 offers the latest in ultrasound capability. Ideal for use in any practice, it has all the technical smarts you expect from GE.

New in this model;

• Fully sealed keyboard and TGS’s. Scratchpad instead of Trackpad.
• Larger 15.6”screen
• ½ kilo lighter than the previous LOGIQe
• Scan Assist
• Best of all – 90 minutes battery scanning time.

GE LOGIQ Fortis Console System

Another new model from GE, the Fortis is small and sleek enough to move around your practice as required.

AI tools make exceptional imaging quality easier than ever to achieve.
Customisable probe presets will save you time and improve productivity.

GE Versana Active Laptop System

A long standing favourite of ours and of our clients, the GE Versana Active is the perfect option for portable ultrasound.

Lightweight, affordable, with Colour, Power and PW Doppler as standard.
Scan Assist.

GE Ultrasound Probes

Great selection, wide range for every application.

Vet X-Ray Systems and Combination

RAD-X HF Premier Vet System

Equip your x-ray suite!

Systems are customisable to your practice needs, but include

• 4 way float table controlled by foot pedal
• Movable tube stand which combines with the table to maximise positioning options
• Fully adjustable cassette tray
• Side rails for patient restraint

RAD X CMP 200 – 150 Generators

Two great options depending on the power supply you have, can be 3 Phase or 15 Amp.

Either way you get 32kW, that means 320mA at 100kV.

Super short exposure times. Great improvement in image quality

RAD-X Compact Vet Table 3

A favourite investment option

Slightly smaller than the HF table, with a fixed tube stand, this table is packed with features to make your work easier.

• Mounts any portable x-ray unit on the market
• Self-centring cassette tray
• Table top locks for accurate and easy positioning
• Tie down cleats for patient restraint and positioning
• High and low rise tube support arms

PORTA 120HF or 100HF

5 and 2kW options depending on your caseload. Both work well on the table above.

100HF great for mixed work, small and large animal.

36 months warranty underpins these units.

RocketPACS

All your DICOM images, available any time on any device

RocketPACS is a secure cloud-based system which lets you store, manage, view and share your DICOM images on any device.
Intuitive and easy-to-use browser based controls, including touchscreen options. Zoom in or swipe through images easily. Ideal for client communication and consultation.

Diagnostic features include brightness and contrast controls, measurement tools and side-by-side comparison with previous exams. Plus you can easily share with other professionals for a second opinion or specialist input on complex cases.

Reliable Service

If you’re using our equipment and anything goes wrong, we want to be there to help out.

‘We had equipment from somewhere else originally, but we chose Radincon for the quality of the equipment and because of their reputation. The after sales service is amazing. We call on Sundays or after hours and we always get help. I remember one weekend Alex was on his way out to attend a wedding, but he stopped and took the time to help us out.’

– Christine Kidd and Pauline Gaven, Manly Road Veterinary Hospital

It’s also why we have loan equipment, for when things go badly wrong.

One client called us on a Sunday because all his equipment had been damaged in a fire. We sprang into action, testing and prepping the required units from our fleet to send out straightaway. By Tuesday, the practice was operational again.

Honest Advice

We’re here to help. That starts right at the beginning, even before you buy. What do you need to start a new practice, or to upgrade your current one? Which DR panel is going to work best for your practice? How do you choose between different x-ray options? Which probes will extend the capability of your existing ultrasound to match your patient caseload? We’re here to advise on all these questions and more.
Radincon have been looking after vets and their diagnostic imaging years for 45 years. We’re in it for the long term. That means we’ll tell you the truth, upfront. It’s not about a quick sale. It’s about what’s right. Right for you. Right for your patients.

So if you’re looking at diagnostic imaging and you’ve got questions, get in touch. Whether you need something now or you’re planning for the future, we’re here to help.

Call Us – PH: 1300 721 734   |   Email Us – Radsales@radincon.com.au   |   Visit the Website